Hospital Indemnity Insurance | Voya

Hospital Indemnity Insurance | Voya
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Hospital Indemnity Insurance

Helps you pay for out-of-pocket expenses that result from a covered hospital stay.

 

NOTE: When you enroll, you are enrolling for the full plan year and must remain in the plan until the next annual enrollment period or until you have a qualified life event.

Enroll
Take a look at our FAQ section to answer any questions you may have.

 

Take a look at our FAQ section to answer any questions you may have.

 

Take a look at our FAQ section to answer any questions you may have.

 

How It Works

Number one Enroll now icon

You enroll in Hospital Indemnity Insurance

Number two Hospital icon

After insurance is in effect, you have a hospital stay due to covered accident or sickness

Number three Giving money icon

You file a claim and receive an eligible benefit payment

Number four moneybag icon

Use your money however you want

Shown as an example only. Actual results may vary.

Here's what you need to know

Hospital Indemnity Insurance pays a fixed daily benefit if you have a covered stay in a hospital on or after your coverage effective date. See the product brochure, certificate of coverage and any applicable riders for the definition of covered facilities, along with complete provisions, exclusions and limitations.

 

If you’ve ever been hospitalized, then you already know that your major medical insurance may not pay all of your medical expenses. Whatever remains is what you’ll be expected to pay on your own. Out-of-pocket deductibles, copays, out-of-network charges, and other uncovered expenses can add up.
 

You can use the paid benefit you receive from this coverage to help you pay for not just out of pocket expenses related to your medical care, but other expenses as well.

 

  • Pays a benefit directly to you to use however you want
  • It can help pay out-of-pocket expenses related to medical care associated with a covered accident or sickness
  • In addition to medical care, you may use it to pay for things like childcare, lodging, or over-the-counter medication

 

You can collect this benefit in addition to other coverage you have, including your employer’s major medical plan, any other type of medical coverage, disability insurance, or other benefits you may be eligible to collect. However, it is NOT health insurance and does not satisfy the requirement of minimum essential coverage under the Affordable Care Act.

A hospital stay and the accompanying expenses can have an impact on your finances.

 

Since you have the freedom and flexibility to choose how you spend your benefit payment, you can use it to help pay for anything you want. Even use it to help pay regular living expenses such as grocery bills, mortgage payments, childcare, and transportation – all of which could become a concern if you lose income while you’re in the hospital.

These are the periods when you are eligible to enroll for Hospital Indemnity Insurance:

 

  1. Within your new hire enrollment period
  2. If you have a qualifying life event (you get married, have a baby, etc.)
  3. During your employer’s annual enrollment

 

Check with your employer’s human resources/benefits team for specifics about these timeframes.

 

Keep in mind: Hospital Indemnity Insurance is guaranteed issue coverage which means no medical questions or tests are required to enroll. Pre-existing condition limitations may apply.

Contact Our Team

1-877-345-2232

M-F 9a-6p ET

 

Email

employerbenefitsinquiries.service@mercer.com

Frequently Asked Questions

 
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  • Who is the provider?

    Voya Financial

     

    Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company offering products, solutions and technologies that help its individual, workplace and institutional clients become well planned, well invested and well protected.

     

    Hospital Indemnity Insurance is underwritten by ReliaStar Life Insurance Company (Minneapolis, MN), a member of the Voya® family of companies. Voya Employee Benefits is a division of ReliaStar Life Insurance Company.

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  • When is a benefit paid under the plan?
    Once your insurance is effective, you can begin receiving benefits for a covered hospitalization. These benefits vary by state and may have other limitations and exclusions that may affect what’s payable. This plan provides protection for covered events experienced while off the job only. See your disclosure statement or outline of coverage/disclosure document for full details on your coverage.
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  • Who in my family is eligible for this program?

    Members of your family who are considered eligible to enroll for insurance include:

    • You – if you are an active employee
    • Your legal spouse
    • Your eligible dependent children

     

    You must be enrolled in coverage for members of your family to also enroll. 

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  • How much does coverage cost?

    Please refer to the enrollment materials or contact your employer for more information about rates.
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  • Do I have to answer health questions or take a medical exam?

    No, you don’t. Your Hospital Indemnity Insurance is guaranteed issue, which means no medical questions or tests are required to enroll in this coverage. Pre-existing condition limitations may apply.
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  • What if my employment status changes?

    Good news! If you leave or retire from your current employer, you can continue your Hospital Indemnity Insurance without interruption (subject to applicable law and the policy’s terms and conditions). Although payroll deduction will no longer be available, you can opt for other payment methods such as direct bank account deduction, credit card billing or home billing. Higher rates may apply. 
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  • When would my coverage start?

    Coverage is effective on the 1st of the month after coverage is approved by Voya.
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  • Am I really free to use the payment any way I choose?

    Yes you are. There are no restrictions about how you can use a paid hospital indemnity benefit. You can use it for out of pocket expenses that you choose such as medical copays or deductibles, or other expenses such as groceries or childcare.
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  • Are there any exclusions or limitations?*

    Benefits are not payable for any hospital-related condition that is contributed to, caused by or resulting from the following:

    • Participation or attempt to participate in a felony or illegal activity.
    • Operation of a motorized vehicle while intoxicated. Intoxication means your blood alcohol content meets or exceeds the legal presumption of intoxication under the laws of the state where the Accident occurred.
    • War or any act of war, whether declared or undeclared (excluding acts of terrorism).
    • Loss sustained while on active duty as a member of the armed forces of any nation. We will refund, upon written notice of such service, any premium which has been accepted for any period not covered as a result of this exclusion.
    • Cosmetic surgery, except when required for appropriate care as determined by a Doctor as a result of your Injury or Sickness.
    • Riding in or driving any motor-driven vehicle in a race, stunt show or speed test.
    • Operating, or training to operate, or service as a crew member of, or jumping, parachuting or falling from, any aircraft or hot air balloon, including those which are not motor-driven. Flying as a fare-paying passenger is not excluded.
    • Engaging in hang-gliding, bungee jumping, parachuting, sail gliding, parasailing, parakiting, kitesurfing or any similar activities.
    • Practicing for, or participating in, any semi-professional or professional competitive athletic contests for which any type of compensation or remuneration is received.

     

    * Exclusions and limitations may vary by state. Consult your certificate of insurance for exact language.

Are you ready To Enroll?

Act now to put Hospital Indemnity Insurance in place to help offset expenses that may not be covered by other insurance.
Enroll
Once enrolled, you will receive a coverage summary notice from Voya in the mail that will contain helpful information about the products you enrolled in, as well as information on how to file a claim at www.voya.com/claims.

Do You Need Help?

Our team is ready

M-F 9a-6p ET

Phone Number: 1-877-345-2232

  • Legal Disclaimers

    This is a summary of benefits only. A complete description of benefits, limitations, exclusions and termination of coverage will be provided in the certificate of insurance and riders. All coverage is subject to the terms and conditions of the group policy. If there is any discrepancy between this document and the group policy documents, the policy documents will govern. To keep coverage in force, premiums are payable up to the date of coverage termination. Hospital Confinement Indemnity Insurance is underwritten by ReliaStar Life Insurance Company (Minneapolis, MN), a member of the Voya® family of companies. Hospital Confinement Indemnity Insurance Policy form #RL-HI2-POL-18; Certificate form #RL-HI2-CERT2-24; Spouse Hospital Confinement Indemnity Rider form #RL-HI2-SPR2-24; Children's Hospital Confinement Indemnity Rider form #RL-HI2-CHR2-24; Continuation of Insurance Rider form #RL-HI2-CNT2-24; Diagnostic Test Benefit Rider form #RL-HI2-DGR2-24; Wellness Benefit Rider form #RL-HI2-WELL2-24; Accident Benefit Rider form #RL-HI2-ACD2-24; Critical Illness Rider form #RL-HI2-CIR2-24; Waiver of Premium Rider form #RL-HI2-WOP2-24; and Absence from Employment Premium Waiver form: #RL-HI2-AEPW2-24. Form numbers, provisions and availability may vary by state and employer's plan.
     

    CN4529758_0527

    4424200_051525

  • Mercer's Role & Compensation
    View details of Mercer's disclosure of compensation